In order to keep the price of our products low we can not offer exchanges or returns.
To avoid losses please only buy 125 grams of a certain product. Then, after you have researched place a larger order. This will reduce losses in the case an item is not of your liking. All products are tested with testers before placing them on this store. Products are approved for sale and to be quality. It is well understood that anything is not for everyone.
We do not feel that it is ethical to re-sell products taken in as a return or exchange. You should never be concerned that the product you receive from us was returned to us by another customer. We have gone to great expense to ensure that our products are of high quality. There are certain situations where an exchange can be made but this is at our discretion. however, to avoid this please purchase a smaller amount of a particular product before purchasing a greater quantity.